REFUNDS AND RETURNS

Effective Date: 09/30/2025

We want you to be happy with your purchase. If something isn’t right, we’ll do our best to address the issue. Please review our Refunds and Returns policy below: 

Returns

You may return most new, unused items within 14 days of delivery.

Items must be in their original condition, unused, and with original tags and packaging.

Certain items are non-returnable, including:

  • Final sale or clearance items

  • Gift cards

  • Exchanges

Exchanges may depend on availability of stock.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 10  business days.

Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping (if applicable) may be deducted.

Return Shipping

Customers are responsible for paying their own return shipping costs, unless the item arrived damaged, defective, or incorrect.

We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Damaged or Incorrect Items

If you receive a damaged, defective, or wrong item, please contact us at whimfo@whimworkwear.com within 14 days of delivery with your order number and photos. We’ll arrange a replacement or full refund at no cost to you.

Late or Missing Refunds

If you haven’t received your refund yet, first check your bank account again.

Then, contact your credit card company or bank; it may take some time before your refund is officially posted.

If you’ve done all of this and still haven’t received your refund, please contact us at whimfo@whimworkwear.com

Contact Us

For any questions about returns or refunds, contact us at whimfo@whimworkwear.com